Within Hours
If your child is admitted to the paediatric ward at HSA when Integra clinic is closed then you can request that your Integra paediatrician takes over their care the next working day. You can either inform the paediatric nurses on the ward, who will contact your Paediatrician directly, or call Integra yourself and ask to speak to the paediatric nurses.
Rx Refills: Refills@integra.ky
Referral Requests: Referrals@integra.ky

Outside Normal Hours
If your situation is urgent outside of Integra’s work hours, please contact or admit yourself to Doctors Hospital 24 Hour Urgent Care or HSA’s Emergency Department. If you are admitted to another facility when Integra is closed, then you can request that your Integra physician take over your care the next working day. You can either inform the nurses on the ward, who will contact your physician directly, or call Integra yourself and request for an urgent appointment with your selected physician. Voicemails and Online Appointment Requests that came through the night prior are addressed between 8am-8:30am every morning Monday to Saturday.
We typically respond in under 2 hours, if before 10pm, and mostly within literally just a few minutes.
Adults…
Please call us on (345) 745 7450, leave a voicemail and we will get back to you as soon as possible the next morning.
For babies and children…
Dear Parents,
For your child’s healthcare needs Integra is reinstating our out of hours (OOH) advice number (345)-326-4370.
The hours of operation of this number will be as follows:
- Monday to Friday 6-9pm
- Saturday 2-9pm
- Sundays and public holidays 9am-9pm.
(Outside of these hours, please consider taking your child to the Urgent Care Centre at Doctors Hospital or the Emergency Department at HSA if it is an emergency)
Please note that this number will be answered by one of our paediatricians at Integra during the above hours.
Likely, if the matter is urgent your child will be seen during the next working day so, please call Integra Clinic at (345)-745-7450 and ask to speak to the paediatric nurses if there are no available appointments online.
Please note that a fee may be charged for telephone consultations, especially when a prescription is required following the telephone consult.
This number is not available for messages; it is only for phone calls.

Emergency Care
Besides obvious physical injuries requiring an ambulance, if you are suffering from any of the problems listed below, you are advised to proceed straight to George Town Hospital or dial 911 for emergency services.
- Severe breathing difficulties affecting mobilisation
- Choking
- Heart attack (chest pain, especially where it radiates to neck, arms or jaw, accompanied by sweating profusely, nausea or dry mouth, if you are an active smoker or you are known diabetic)
- Stroke symptoms (sudden speech deficits, sudden weakness of any limb, reduced alertness or consciousness)
- Fractures or injuries with sufficient intensity to cause fractures
- Severe bleeding (rectal, vomiting blood, nasal for patients on warfarin or antiplatelet therapy like aspirin, repeated coughing large amounts of blood or bleeding post tooth extractions)
- Head injury with loss of consciousness, seizures, vomiting, reduced alertness (excessive drowsiness), older than 65 years, patients on warfarin and antiplatelet therapy such as aspirin
- Major trauma: Car/ boat/ jet ski accidents, falls from heights, fights or assaults
- Loss of consciousness of unknown cause
Severe acute abdominal pain that is debilitating